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Test ID: SARS-CoV-2 (COVIDAIR)

Test Name:

SARS-CoV-2 (COVIDAIR)

Test Code:

COVIDAIR (can only be ordered by MOH-approved SASH clinics)

Specialised Test:

No - Nett Price

Turnaround Time:

Results are expected within 24 hours upon receiving the sample.

Terms and Conditions:

Turnaround Time is measured from time the sample is received by the laboratory to resulting for verified negative results. It is subject to fluctuations including unusual testing surges. Please allow time (1.5 to 2 hours) for despatch collection to delivery to lab in setting expectations with your patients. We are working on collection schedules for each clinic in 2022. We will communicate this schedule via your account managers.
For COVID PCR Express tests, the time of notification of the preliminary results be it negative, positive or invalid, will be considered as the end time of the turnaround time. Actual verified results may exceed the stated Turnaround Time especially if a confirmatory test re-run is required. Please ensure that patients are counselled appropriately that express results verified within the stated 3hr TAT are for negative results.
If we fail to meet the stated turnaround time of the COVID PCR Express test, the price of the next service tier will be charged to the clinic. For example, if you had ordered a COVID PCR Express test (3 hours turnaround time) and we resulted in 3.5hrs, you will be charged the COVID19GEN rate instead of the rate for COVID PCR Express.
If a specimen is rejected by the laboratory and COVID PCR Express was ordered, the subsequent sample will be accorded Express service.

Please refer to the table under Additional Notes for COVIDAIR cut-off times based on patients’ flight departure times.

Clinics are advised to use Plexus or CMS to meet the required turnaround time of conveying the results to patients within 48 hours of their departure flight ahead of the delivery of the hard copy lab report
Results will be published in our digital portal Plexus. Sign up via www.eplexus.sg
Results will also be published via the following Clinic Management Systems (CMS) if you have authorised us to link-up previously. If you have not already done so and would like to receive results via these CMS, please send a completed version of the attached authorisation form to PLS at pls.marketing@parkwaypantai.com
- Plato Medical
- Clinic Assist System
- Hummingbird (by SGiMED)
- Avxio (by 65doctors)
Email delivery of the PDF version of the Lab Report to your designated email address is also available (but will apply to all your lab reports)

Hard copy results will be sent to the clinic the next day.

Test Schedule:

Daily (Mon – Sun), two runs per day
Cut-off timing to reach Parkway Hospitals’ laboratories: 9am and 4.30 pm

Test Type:

Single Test

Additional Test Note:

We will not be held responsible for failure to deliver results within the stipulated time frame if patients do not present themselves within the stipulated time window. PLS will pick up samples at 10am and 4pm every day.

Flight Departure Time	Latest Cut-off Timing for Swab Test	Estimated Time for Results to be Issued by Lab *(For Clinics’ Info only)*
12.00 am to 9:29 am	10.00 am two (2) calendar days before flight	12pm one (1) calendar day before flight
9:30am to 3:29pm	4:00pm two (2) calendar days before flight	6pm one (1) calendar day before flight
3:30pm to 11.59pm	10.00am the day before the flight	12pm the day of flight

Please refer to our memo on MOH-approved use cases before choosing the appropriate test code as charges will differ based on the test code chosen (in line with MOH charging guidelines).

Please ensure that indications are stated in the test order via SCM Allscripts and our PLS Laboratory Request Form in order for us to proceed with the testing. If an ‘Others’ category is stated, please ensure that clinical justifications are stated in SCM and on the PLS Laboratory Request Form. The justification for the ordering of this test will be subject to MOH audit.

Positive Results:

If PLS result is ‘Detected’, PLS will inform the GP clinic of the positive result.
PLS shall also:

Report confirmed result to the MOH Surveillance Duty Officer of the Communicable Diseases Division at 9817 1463 immediately; and
Notify via the submission of the MD131 Notification of Infectious Diseases Form through the Communicable Diseases Live & Enhanced Surveillance (CDLENS) system at http://www.cdlens.moh.gov.sg or fax the MD131 form to MOH at 6221 5528/ 6221 5538/ 6221 5567.

Sample Requirement:

One nasopharyngeal swab/Deep Throat Saliva to be taken by the ordering doctor. Swabs are to be transported in 3mL universal transport media (UTM).

Please indicate sample source, the test code “COVIDAIR”, and the flight departure date and time (in 24hrs format, e.g. 2300hrs so as to avoid any miscommunication regarding departure timing) of the traveller on the form.

Samples are to be labelled with patient labels clearly and double-bagged.

Place the completed Lab Request Form in the side pouch of the outermost biohazard bag.

Samples taken after despatch hours can be stored overnight in the fridge at 2-8°C for next day collection. Swab samples in UTM are stable for 48 hours at 2-25°C.

For the safety of our staff, PLS reserves the right to reject specimens at the point of despatch collection if leakage is evident.

For despatch requests, please inform us that there is/are COVID-19 sample(s) for collection and the quantity. Our despatcher will need to bring cooler boxes along for COVID-19 sample collection.

Fasting Requirement:

clinical molecular

Parkway Laboratory Services

Last Update:

07/02/2022

Update:

Turnaround Time

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